Your partner for success
Together with our team you can build successful solutions that solve your mobility challenges.
Our Customer Success Program
We have developed a comprehensive Customer Success programme to ensure that you derive optimal value from our solutions along your customer journey: from onboarding to go live and beyond.
Our team of experienced and dedicated Customer Success Managers will pro-actively organise regular meetings with you to drive strategic objectives and deliver operational results.
of all standard data, coordinating directly with the data providers on your behalf
of your user experience on our intelligence platform, configuring the features to your requirements
integration of alternative types of data format
feature development and solutions delivery management
project management framework to reduce onboarding time-to-value
training sessions for your users, based on their roles and use cases
training your users directly via the Vianova Academy and get them up to speed independently
discussion during the onboarding phase to understand your operational context and strategic objectives
of a plan defining the success criteria and the milestones to achieve these objectives
the progress and achievement of your success plan during dedicated business review meetings
Meet our experts
With years of experience under the belt, our colleagues will help to achieve your desired results
Join more than 100 happy clients of Vianova
Get in touch
Lets talk! We are excited to hear how we can help you solve your mobility challenges.
Offices:
Vianova SAS - Paris, France
Vianova LLC - San Francisco, USA
Vianova - London, United Kingdom
Vianova - Berlin, Germany
Become part
of the movement
in the Vianova world.